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FIND THE RIGHT ANSWERFrequently asked Questions

Travel is one of those things that naturally gives rise to queries, concerns and doubts, so we’re here to put your mind at ease.
Trip style

Which style of trip is right for me?
Our three styles of travel – Regular, Advanced and VIP – cover a whole gamut of travel experiences. To find out which one has ‘You’ written all over it, visit our trip styles page.

Are trips physically demanding?
Want to lie in a hammock and not move until cocktail hour? We’ve got a trip for that. Want to power up the side of mountain at high altitude? We’ve also got a trip for that.

Travelling with children

Does Nomjey have family trips?
Nomjey offers a wide range of Family Adventures around the globe. The minimum age (for Family trips) varies depending on destination, and Nomjey has set minimum ages to ensure that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum age. Please click here full details and FAQs associated with our Family Adventures.

Travelling in a group

Who are Nomjey travellers?
Nomjey adventures are for travellers with a yearning to get off the beaten track. Whether you’re travelling solo, with a group of friends, or are aged 18 or 70, there is an Nomjey adventure to suit your interests and comfort level. Each Nomjey adventure has a physical and cultural grading to help you decide if the trip is right for you. No special skills are required for most adventures, just a sense of adventure and a curiosity about the world. Even on our camping adventures no previous experience is required; our tents are easy to set up, even for first-time campers.

How many people will be on my trip?
Good things come in small packages, which is why we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips you’ll be part of an intimate group of 12-16 people, though our group sizes are on average 10 people. Our Overland trips are in purpose-built vehicles that can carry up to 24 travellers. Group sizes are displayed on each trip’s overview page on our website.

Are there age restrictions on your trips?
For the majority of our trips the minimum age is 15. An adult must accompany all children under the age of 18. Our Overland Adventures have a minimum age of 18. Younger children can join us on our Family trips and Short Break Adventures, but check each trip for its minimum age, which is located on the trip’s overview page on the website. Most of our trips don’t have a maximum age limit, but a Self-Assessment Form is required for all passengers 70 years and over.

Travelling solo

I’m travelling alone – is that OK?
This is the beauty of the Nomjey style of travel: many of our travellers join because they are travelling solo and want to meet and share experiences with like-minded people.

If I am travelling solo, will I be charged a single supplement?
As a solo traveller, you will be paired up with another passenger of the same gender as per your passport information. If you’re not comfortable sharing a room with someone of the same gender, you also have the choice to pay for a single supplement (available on the majority of our trips).

If you don’t identify with the gender assigned on your passport, please let us know at time of booking and we’ll arrange the rooming configuration accordingly.

Room types

Can we book a triple room?
Depending on the trip style you choose, our trips are organised on a twin, triple or multishare basis. As our bookings are made well in advance, individual room requests can’t be guaranteed.

Can I book a single room?
You can book pre and post accommodation on a single basis; however, throughout your Nomjey trip, rooming is organised on a twin-share basis. Some trips do have a single supplement available – check a trip’s overview page on our website, or their Trip Notes, to see whether a single supplement is offered. If so, please request this at the time of booking.

Food, drink and dietary requirements

I have special dietary requirements – will they be catered for?
We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information onto your leader. It is also a great idea to bring a card with your dietary requirements written in the local language for those times you are eating away from the group.

What will the food be like on my trip?
Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat with the group or branch out on your own – this means you can eat to suit any budget or desire.

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please feel free to contact us.
Address
K1306 Sikhwehle Rd, Kwamashu, Durban, 4359
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+ 27 72 5947719
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info@nomjeytours.co.za

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